Shipping policy
Shipping Policy
At Tiekams, we strive to deliver your orders quickly and efficiently. Please review the details below to understand our shipping process.
1. General Shipping Information
- Orders are processed within 2 DAYS and shipped as soon as possible.
- Tracking details will be provided once your order is dispatched.
- Delivery times vary depending on location and product size, especially to outlying areas like Queenstown.
2. Shipping for Large Appliances
- Large appliances (e.g., TVs, fridges) may take longer to deliver due to special handling needs.
- We’ll communicate estimated delivery times and share tracking details to update you.
3. Shipping Costs
- Shipping costs are calculated at checkout based on size, weight, and destination.
- Additional fees may apply for oversized or heavy items, clearly shown during checkout.
4. Outlying Areas
- Deliveries to outlying regions, including Queenstown, may take longer.
- We’ll keep you informed of delays and provide tracking for updates.
5. Important Notes
- Delivery is only available to physical addresses; P.O. Boxes are not eligible.
- Please ensure someone is available to receive the shipment upon delivery.
Contact Us
For questions or assistance, reach out to us:
